Note:
FreVi Threads (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of all users, customers, and visitors (“you,” “your”). This Privacy Policy outlines the manner in which personal data is collected, used, disclosed, stored, and protected in accordance with applicable laws of India.
1. Collection of Personal Information
We may collect and process the following categories of personal information:
Full name, Contact details including mobile number and email address, Billing and shipping address, Order, transaction, and payment-related information Any other information voluntarily provided by you while communicating with us Payment information is processed through secure third-party payment gateways. FreVi Threads does not store or have access to complete payment card details.
2. Purpose of Data Processing
Personal data collected by FreVi Threads shall be used strictly for legitimate business purposes, including but not limited to:
Order processing, confirmation, and delivery, Customer support and dispute resolution, Compliance with legal and regulatory obligations, Internal record keeping and business analytics, Marketing and promotional communications (subject to user consent).
3. Lawful Basis for Processing
We process personal data based on:
Your consent Performance of a contractual obligation, Compliance with legal requirements, Legitimate business interests, provided such interests do not override your fundamental rights.
4. Disclosure of Information
We do not sell, trade, or commercially exploit personal data. Information may be shared only with:
Logistics and courier partners for order fulfillment, Payment service providers for secure transactions, Government or judicial authorities where disclosure is mandated by law.
5. Data Security
We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, misuse, alteration, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure.